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Download an official HP user manual in which you will find instructions on how to install, use, maintain and service your product.Īnd do not forget – unsuitable use of a HP product will considerably shorten its lifespan! Health and property during use, as well as recognition of liability on the part of the manufacturerįor possible defects should you make a warranty claim. User manual is an integral part of any HP product,Īnd if it is sold or transferred, they should be handed over jointly with the product.įollowing the instructions for use is an essential prerequisite for protecting That need to be followed during installation and operation.īefore starting your appliance, the user manual should be read through carefully.įollow all the safety instructions and warnings, and be guided by the given recommendations.
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User manual for the HP OfficeJet Pro 6978 All-in-One Inkjet contain basic instructions Authorized service for HP Inkjet Printers.Troubleshooting (does not switch on, does not respond, error message, what do I do if.).Technical information and basic settings.If you are using a different cord, confirm the connector does not have four wires.User Manual for HP OfficeJet Pro 6978 All-in-One Inkjet Printer Click to enlarge the pictureĬontents of the user manual for the HP OfficeJet Pro 6978 All-in-One Inkjet HP fax-capable printers ship with a two-wire phone cord. Use the fax cord that shipped with your printer. If you have an answering machine, allow it to answer all calls first so the printer Set the number of rings to answer incoming faxes. Set the fax to automatically answer only the distinctive ring pattern. If this feature is not enabled, you must manually answer incoming fax calls. The serviceĪssigns a second phone number to the same line that rings with a different pattern If a distinctive ringing service is available from your phone service provider, If the error includesĪ numeric error code, go to HP Customer Support, and then search for the error code.
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Set the ring type: Use the All Rings setting for a dedicated fax line or select Distinctive Ring if you set up a special ring pattern for the fax line.Įnable error reporting: The Fax Error Reports feature prints a report if an error occurs. There is no background noise, and leave 5 seconds of silence at the end. Change the Rings to Answer setting to a higher number of rings than the answering machine is set for.Īdjust the answering machine message length and clarity: To ensure the printer can detect fax tones, shorten the answering machine greeting Set the number of rings to answer incoming faxes: If you have an answering machine, allow it to answer all calls first so the printerĬan detect the fax tones after the machineĪnswers the call. Turn Auto Answer on: If this feature is not enabled, you must manually answer incoming fax calls. Shorter, higher quality cords work betterįax settings are in the Fax or Setup menus on the printer control panel. If you are using a different cord, confirm the connector does not have four wires.
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Use the fax cord that shipped with your printer: HP fax-capable printers ship with a two-wire phone cord. There might also be an issue with the line quality that requires attention from your There might be interference from nearby electrical appliances, such as motors, fans, Call the fax number from a phone: If you do not hear fax tones, the receiving fax machine might be turned off or disconnected.Ĭonfirm the fax cords are in the correct ports: The phone line should be connected to the 1-LINE port and an answering machine or phone should be connected to the 2-EXT port on the back of the printer.Ĭonnect a phone to the wall jack and try to make a call: If the call fails or there is no dial tone, check if another phone or device is