Note: If you accidentally move a folder to become a sub-folder, create a new folder and copy all your email from the sub-folder to the new top-level folder.

Delete a folder

Note: You can't delete default folders such as Inbox and Sent Items.
  1. In the folder pane, right-click the folder or subfolder you want to delete.
  2. Select Delete folder.
  3. Select OK to confirm.

Deleted Items folder

When you delete a message or folder, it’s moved to the Deleted Items folder. You can either manually remove messages from the folder or you can set Outlook.com to automatically empty your Deleted Items folder when you sign out.

Note: To see the contents of deleted folders, select the arrow next to Deleted Items to expand the folder.

Empty your Deleted Items folder when you sign out

  1. Go to Message handling settings (Settings > View all Outlook settings > Mail > Message handling).
  2. Under Message options, select the check box next to Empty my deleted items folder.
  3. Select Save.

To learn how to restore deleted messages, see Restore deleted email messages in Outlook.com.

Handling messages

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Use commands on the Outlook.com command bar or set up rules to have Outlook.com automatically move messages into folders as you receive them.

Use commands to automatically handle messages

Commands like Sweep and Move to let you automatically delete or move messages from a particular sender. Commands appear on the Outlook.com command bar when you select a message in your inbox.

Set up rules to automatically handle messages

Use rules to automatically move messages into folders as you receive them.

  1. In your inbox, select a message to which you want to assign a rule and select on the command bar.
  2. Select Create rule. The Create a rule dialog box opens.
  3. Choose a folder to which you want to move messages from that sender.
  4. To choose other conditions and actions, select More options.
    By default, the Stop processing more rules check box is selected. When this is selected, subsequent rules will be ignored, even if they apply to the message.
  5. Select OK to save the rule.

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